At Selen Trips, we are committed to delivering your products safely and on time. Please review our shipping policy below:
1. Order Processing
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All confirmed orders are processed within 3 business days.
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Orders are processed Monday to Friday (excluding weekends and public holidays).
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You will receive a confirmation email/SMS once your order has been dispatched.
2. Payment Method
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We do not accept electronic payment methods (such as credit/debit cards, UPI, wallets, or bank transfers).
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All purchases are strictly Cash on Delivery (COD), payable at the time of delivery.
3. Delivery Timeline
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Standard delivery time is 7–10 business days after dispatch.
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Delivery times may vary depending on your location, courier availability, or unforeseen delays (weather, strikes, etc.).
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We are not liable for delays caused by courier partners, but we will assist you in tracking your order.
4. Shipping Charges
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Any applicable shipping charges will be displayed at checkout before you confirm your order.
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In some cases, promotional offers may include free shipping.
5. Delivery Conditions
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Customers must ensure that someone is available at the delivery address to pay and accept the package.
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Failure to accept delivery or refusal to pay COD may result in cancellation of the order and restrictions on future orders.