At Selen Trips, we are committed to delivering your products safely and on time. Please review our shipping policy below:

1. Order Processing

  • All confirmed orders are processed within 3 business days.

  • Orders are processed Monday to Friday (excluding weekends and public holidays).

  • You will receive a confirmation email/SMS once your order has been dispatched.

2. Payment Method

  • We do not accept electronic payment methods (such as credit/debit cards, UPI, wallets, or bank transfers).

  • All purchases are strictly Cash on Delivery (COD), payable at the time of delivery.

3. Delivery Timeline

  • Standard delivery time is 7–10 business days after dispatch.

  • Delivery times may vary depending on your location, courier availability, or unforeseen delays (weather, strikes, etc.).

  • We are not liable for delays caused by courier partners, but we will assist you in tracking your order.

4. Shipping Charges

  • Any applicable shipping charges will be displayed at checkout before you confirm your order.

  • In some cases, promotional offers may include free shipping.

5. Delivery Conditions

  • Customers must ensure that someone is available at the delivery address to pay and accept the package.

  • Failure to accept delivery or refusal to pay COD may result in cancellation of the order and restrictions on future orders.