We want you to be fully satisfied with your purchase. If for any reason you are not, please review our returns and refunds policy below:
1. Returns
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Products can be returned within 3 business days of delivery.
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To qualify for a return:
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Items must be unused and in their original packaging.
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Proof of purchase (order receipt/invoice) must be provided.
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Return requests beyond 3 business days will not be accepted.
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Some products (e.g., hygiene-related items, customized orders) may not be eligible for return.
2. Return Process
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To initiate a return, please contact us at [email protected] within the 3-day window.
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Once your return request is approved, we will provide the return address and instructions.
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Customers are responsible for return shipping unless otherwise specified.
3. Refunds
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Once we receive and inspect the returned product, a refund will be initiated.
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Refunds are issued only through online payment methods (such as bank transfer).
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Refunds are typically processed within 24 hours after the returned product is approved.
4. Non-Returnable/Non-Refundable Items
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Products that are damaged due to misuse, missing original packaging, or altered in any way will not be accepted.
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Clearance sale items or final-sale products may not qualify for returns.